Returns Policy

Our Commitment to You

At Stylish Jewellery & Gifts, we want you to love your purchase. However, we understand that sometimes things don't work out as planned. That's why we offer a hassle-free return policy.

Eligibility for Returns

You may return any unworn, undamaged, and unwashed merchandise within the following timeframes:

• Full Refund: You can return any eligible item within 7 days of receipt for a full refund (minus any original shipping costs). Please note that [exceptions, e.g., earrings for hygiene reasons, custom-made pieces].
• Store Credit: You can return any eligible item within 14 days of receipt for store credit. This credit can be used towards any future purchase on our website.

How to Return an Item

1. Contact us at How to Return an Item
2. Contact us at [email protected] or 081 429 1189 to request a return authorization (RMA) number. In your email, please include the following information:
   • Order number
   • Item(s) you wish to return
   • Reason for return (optional)
   • Whether you are requesting a full refund or store credit
3. Once you receive your RMA number, pack the item securely in its original packaging, if possible.
4. Include a note with your RMA number and the information listed above.
5. Ship the package to the following address:

Bargain Box. 142 Caledon street, Uitenhage 6229

Return Shipping Costs

You will be responsible for the cost of return shipping. We recommend using a trackable shipping service.

Processing Your Return

Once we receive your returned item, we will inspect it and process your return within 3 business days. You will receive a notification via email once your return is processed.

Refunds

If your return is approved for a full refund, you will receive a full refund for the purchase price of the item (minus any original shipping costs) to the original payment method used for your purchase. Please allow 2 business days for the refund to reflect in your account.

Store Credit

If your return is approved for store credit, you will receive a store credit email for the full purchase price of the item (minus any original shipping costs). This credit will be valid for 30 days from the date of issue and can be used towards any future purchase on our website.

Exchanges

If you would like to exchange an item for a different size or color, please follow the same return instructions and specify your desired exchange in the email you send requesting an RMA number. We will ship the replacement item to you once we receive your return (subject to availability).

Questions

If you have any questions about our return policy, please contact us at [email protected] or 081 429 1189.