We offer convenient and affordable ways to get your stylish jewellery pieces to you! This Shipping Policy outlines our delivery options and estimated delivery times.
Delivery Options
- Courier Guy PUDO Service (Door Delivery): This service delivers your order directly to your door within 1-4 business days. For a flat rate of R60, you can enjoy the convenience of having your package delivered straight to you.
- Pep Stores Paxi Service (Pick-Up Location): This service delivers your order to a nearby Pep Stores location for you to pick up at your convenience. For a flat rate of R60, you can choose this option if you live outside of major town centers or prefer to pick up your package when you're already out shopping. Your order will be held at the Pep Stores for a convenient pick-up timeframe.
Local Pick-Up
If you're in the Uitenhage area, you're welcome to pick up your order directly at our second-hand shop! This is a free option and a great way to save on shipping costs. Just choose "Local Pick-Up" at checkout and we'll contact you when your order is ready.
Processing Time
Please allow 2 business days for your order to be processed and packed before it ships.
Tracking Your Order
For Courier Guy deliveries, you will receive a notification email with a tracking number once your order ships. You can use this number to track the progress of your delivery on the Courier Guy website. For Pep Stores Paxi deliveries, you will receive a notification letting you know your order is ready for pick-up at your chosen Pep Stores location.
Delivery Times
These are estimated delivery times and may vary depending on your location:
- Courier Guy PUDO Service: 1-4 business days
- Pep Stores Paxi Service: Up to 9 business days
International Shipping
We currently do not offer international shipping.
Lost or Damaged Packages
In the rare case that your package is lost or damaged during shipping, please contact us immediately at [email protected] or 081 429 1189 and we will be happy to assist you.
